We have two main methods for saving your progress which also mean that you can sync your game across more than one device.
If you are playing on an Android device, you can use Facebook to sync and save your progress.
If you are playing on an Apple device then you can use Apple's sign in.
If you wish to play across both Apple AND Android then you'll need to use the Facebook option.
To access both of these options, just tap on the settings icon in the game; it will take you here where tapping on 'Save progress' will show you the options:
We do have a cloud save available which will keep your progress as long as you don't reset or lose your phone.
If it is not possible for you to use Facebook or the Apple ID and you are concerned about progress loss then keeping a note (or a screenshot!) of your Game ID (also seen in the screenshot above - it's below the version number) will aid us to restore your progress if lost.
Comments
4 comments
This is all fine, but what I need is a way to manually save the game just before I quit. There have been countless times when I start up the game and I have lost loads of progress because the game does not save when I close it.
Hello James, we're not able to see a contact from you. Would you be okay to share your ticket ID here? Alternatively, please try to contact us again via the game settings.
Hi, I emailed your support because I need to transfer a save from an old device to a new one. I am unable to connect to Facebook, when i click on Facebook Connect, nothing happens (It does have Facebok installed and logged in). Both devices are on Android. I emailed the ID's from both phones but have had no response from you.
Hi Gordon, this shouldn't be happening. Can you get in touch with our support at MergeGardens@Futureplay.com?
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