How do I synchronize my mobile device progress with my PC?

If you intend to play on both a mobile device such as a cell phone/tablet and your PC through Plarium Play, you will first need to connect your game on your mobile device to a Plarium ID.

* IMPORTANT: When connecting to your Plarium ID for the first time, you must connect first in the game on your mobile device. If you connect first in Plarium Play on your PC, you will not be able to synchronize your game progress on your own and you will need to contact our support team to resolve this for you.

To connect to your Plarium ID, go to your in-game Settings > Cloud Save:

From the next view, select the first option in the list:

After that, you will be able to either sign in with your email if you have an existing Plarium ID account, or you can create a new account. To do so, tap Create account:

Once you've connected to your Plarium ID on your mobile device, you can then connect to the same Plarium ID in the game on your PC through Plarium Play.

If you haven't already done so, you can install Plarium Play here, and you can find Merge Gardens here. If Merge Gardens isn't yet available, you can also pre-register for its release.

If you've accidentally connected to your Plarium ID first in the game on your PC, you can contact our support team to get this sorted for you either through your in-game Settings > Support or at [e-mail]. When contacting support, please provide the Game IDs from both the game on your PC and the game on your mobile device. You can find the Game ID in the game's Settings > Support, at the bottom of the screen.