If this is empty, your Game ID can be found in game's Settings > Support.
If you can't find your issue on the list, please select the "Something else" option.
Number of the puzzle level that you need assistance with.
If you have access to another device or account (such as your old account with your original progress or the new device you want to transfer your game to), please enter the Game ID in this field.
In case you're using a mobile device, you can generally find this information in your device's Settings > About.
Please enter the details of your request. Don't delete the prefilled information.